Return Policy

Please read before purchasing!

Refunds and returns will be granted only under the following conditions:

ORIGINAL GAME BOY: Stang Boy Customs does not and will not send out a system that suffers from screen damage such as dead pixel lines (unless otherwise specifically noted and discounted). Any damage the system incurs after shipping is due to mishandling by the mail carrier, improper storage, or misuse. Due to a limited, finite supply of Game Boy (DMG) screens, Stang Boy customs cannot replace or refund customers for these issues any longer. However, we can offer partial credit towards a new system or work out a repair of the original system. If you would like your system repaired, you must first file a claim with your mail carrier, arrange shipment with Stang Boy Customs, and agree to cover the cost of repairs and parts. Stang Boy Customs provides USPS Priority Mail shipping insurance on all items. Once your claim is cleared, we can work out the repair.

GAME BOY COLOR AND GAME BOY ADVANCE: The LOCA method of installing the frontlight is imperfect, as the adhesive dries as a gel, not a solid. If the system gets damaged or crushed beyond a reasonable force during shipment, a "spidering" effect may show up on the screen, indicating the glass has separated from the frontlight and more air has forced itself into the adhesive, which looks like a spiderweb. Stang Boy Customs does not and will not ship any system out with this imperfection. Any damage the system incurs after shipping is due to mishandling by the mail carrier, improper storage, or misuse. If you would like your system repaired, you must first file a claim with your mail carrier, arrange shipment with Stang Boy Customs, and agree to cover the cost of repairs and parts. Stang Boy Customs provides USPS Priority Mail shipping insurance on all items. Once your claim is cleared, we can work out the repair.

CUSTOM OR RESERVED ORDERS: Any custom or reserved system or peripheral will not be accepted if returned, and will not be refunded or modified if the buyer simply does not like the item upon arrival. I provide several different angles and pictures of the item, and can provide more upon request. The only instances a buyer can return a custom or reserved item is mentioned above. Coupon codes may not be used on custom orders without prior consent from shop owner.

If you would like to see more pictures or get more information on any of my items, please feel free to message us before purchasing.

Please visit www.stangboycustoms.com for further information.
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